I need us to do a little better than what we’re doing. The reason why we don’t get ahead is because we don’t try. We don’t care. We think people will accept us because they know us and be okay with that.
You couldn’t be more wrong.
I recently rented a facility in my community for a fundraiser. I had been to the venue before on other occasions. It was the perfect size and location for my event. I didn’t feel the need to stop by before my event to make sure things were in order. I assumed the venue would be ready for me when I arrived.
It was not. I was livid. I kept my crown on folks, however I was thoroughly disgusted beneath the surface, but didn’t make a big deal out of it. My action will be felt when I no longer use this venue again. Ever.
I won’t even recommend it to my circle who is always leaning on me for referrals.
When I arrived, there was a class in session that ran over into my set up time. The place was filthy with half eaten food and food wrapper all over the tables. The table cloths were dirty, it was hot and stuffy from the group whose class ran over. The windows were sweaty.
If you don’t already know, I have high standards. The were not met. I didn’t require much for such a place. I just required a clean facility ready for me when I and my group arrived.
In my community, there are few businesses where the owners are minorities. This was one of them. I try my best to give other minorities my business, but when you give me THIS mess, you are telling me that you neither care about my business nor do you care about growing your business.
I can’t and from now on I won’t.
Tips to Get and Keep My Business
1. Greet me at the door
2. Have your facility ready when I arrive
3. Please ask your previous client to vacate the premises BEFORE your next client arrives/begins their event.
4. Thank me for my business when I leave.
5. Send a follow-up message, email to thank me for using your facility.
Then maybe, just maybe I’ll consider coming back. Or not.